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March 16, 2020

Pentland Ferries has announced that it is stepping up measures to minimise the risk of contracting or spreading COVID-19 (Coronavirus).

Director of Pentland Ferries, Kathryn Scollie, said: “We have adopted a plan that minimises risk of infection to passengers and staff and addresses the continuity of service in extenuating circumstances.

“Hygiene is paramount, so we are taking stringent steps, above and beyond Government guidance, in terms of handwashing, sanitising, cleaning of public and crew areas.

“We are encouraging all those wishing to travel to book via the website in order to improve efficiency at a time when staffing levels may become compromised. In order to minimise contact with our booking and check-in staff, we are contacting all passengers for payment details in advance of travel. These details will be stored against the booking and only charged at time of travel. We have also suspended the use of boarding cards, although passengers will be required to check-in as normal.

“The Gills Bay café has been temporarily closed, but the café onboard MV Alfred will continue to operate as normal.

“Please be assured that we will continue to monitor the situation and do everything we can to protect our passengers and staff.”

Any booking enquiries should be directed to 0800 688 8998.