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Contact Us

Telephone bookings and customer service

Every day
7.00am – 6.30pm

Outwith these times, please book online

For urgent enquiries, to request a refund, or cancel a booking, please email

To contact us with any enquiries about sailings or the information provided on the website, please complete the form below. Please note, enquiries sent from this page are monitored between 7am and 5pm.

Alternatively, our details are listed below.

Contact Us

Pentland Ferries
Pier Rd.
St Margaret’s Hope
Orkney KW17 2SW

Head Office: +44 (0)1856 831 226
Booking Line: +44 (0)800 688 8998
Gills Bay: +44 (0)1955 611 773
Fax: +44 (0)1856 831 697

Office Opening Hours

St Margarets Hope Office
7am-5pm every day of the week

Gills Bay Office
9am-6.30pm every day of the week